Alright, we all know that many support organizations like to boast about be available 24/7, and this is understandable. As you know this simply means 24 hours 7 days a week. Great so this company supposedly is available all the time. If this statement is to be held true, than what is the point of adding 365 to the abbreviation. 24/7/365 is said to mean 24 hours a day, 7 days a week, and 365 days a year. Although the abbreviation is easy to understand, and simply means that the organization is supposedly available all the time.
This redundancy seems to be pointless, because if 24/7 and 24/7/365 technically means available all the time, what is the point of having both? Now that I broke it down to the common meaning, what about the common use? I seem to have gathered that companies use 24/7 to mean that they are available every day of the week, except on certain holidays; However, I have seen 24/7/365 used to contradict 24/7 and mean that a company doesn’t take those certain holidays off. My only aggression toward this new form of availability, is regarding leap year. During leap years, there is actually 366 days in the year, so does that mean that this said company only gets one day off every 4 years?
I feel that if a company feels that they should allow holidays off, than they shouldn’t be using either 24/7 or 24/365, since as we explained, they mean the same thing, with the exception 365 only allows one day off every 4 years. So if you are okay working all year long than why not just use the smaller abbreviation of 24/7, because this by default covers every day of the year, since every week will always have 7 days. In the end I will never understand why we go hours/days/day, instead of hours/days/weeks as it would be a smaller number anyway such as 24/7/52 since there is 52 weeks in a year. This only adds to the redundancy, so I stick to my position of using 24/7 because it means the same as the other options, meaning full availability, even if we have the misconception of holidays seems to be the difference in the usage of 24/7 and 24/7/365.